30 January 2013
4 Immediate Actions you must take if your Website is Hacked

How to tell if your website is hacked?
You can confirm that your website has been hacked by visintg Google
Webmaster Tools. The Google Webmaster Central will let you know if
there's malicious activity going on on your site, or if it has been
infected with a virus that might harm other users. As a result, Google
removes your site from search results until the virus has been removed.
So you should check your Webmaster Tools to check for any problems that
may arise, and to repair the damage done as soon as possible.

4 things to do when your site is hacked
1. Take your website down
Yep, take it down. I know it's kinda harsh, but it is the fisrt thing
you should do ethically. Because if it's not taken down, it might effect
other websites as well. You might want to contact your web host for
this, because other sites on their system might get infected as well.
Also, change ALL of your passwords. Your site might have multiple users,
or you might be using multiple FTP accounts, and so on. Change
passwords for each and every account. And also monitor all of your
accounts, because in all likelihood, the hacker might have created new
accounts in order to make a back-door for himself.
2. Check out the nature of the attack
With regards to a hack-attempt or a virus attack, it's best to fisrt
judge the nature of the attack, and then act accordingly. Your first
stop should be Google Diagnostics page, which will give you information
about any virus or malware present on your site. To do this, just use
this URL (www.google.com/safebrowsing/diagnostic?site=yoursite.com), and
replace the yoursite.com part with your site's address. After that, there's a checklist you should perform.
- Check your Google Webmaster Tools for any messages regarding the virus. You can also see pages with malware by going into Health >> Malware. Delete those pages if necessary. Hackers usually create new pages for malicious purposes.
- Do a complete scan of your computer. Check to see if there isn't any virus disguised as an image (it happens!). This is one of the easiest way to hack someone. Also, check what extensions your browser is using, and delete all the unnecessary ones.
- Use the Fetch as Google in Webmaster Tools to detect other pages with virus, and use the Link Removal Tool to hide those pages down temorarily from users and search engines, so they won't be served to users.
3. Getting rid of hacked content
Now that you know what and where the problem is, it's time now to get
rid of it. Use Google Webmaster Tool's Malware page to see what pages
host malware, and delete them. If you have a backup of your content,
then you might want to delete all your content, and then restoring it,
which should hopefully get you rid of the viruses. You can always check
with Google Safebrowsing diagnostics, and Malware page to see if there's
still some malicious activity left.
You should also update the management system you're running your website
on, such as WordPress etc. Also update any plugins, or third party
software you have on your site.
4. Tell Google you're good to go again
Once you're sure that all the viruses and malwares have been removed
from your site, you should ask Google to review your sit again. To do
this, go into Webmaster Tools, and click on Health >> Malware, and then click on Request a review. Google will review you site again, and remove the warning if it finds the site clean.
Remember. This method only removes that malware warning that is
displayed to users. If the hacker has been spamming, you might come
under a penalty. To fix that, you will need to file a reconsideration
request to Google. Red our article on how to do this
- 5 Tips to note while sending a reconsideration request
Hope this tutorial helps. If there are any questions, do let us know. And keep reading :)
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Regards,
Imtiaz Ahmed